At Lango Achievers, we respect your privacy and are committed to protecting the personal information shared with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, enroll in our French language courses, make payments, or communicate with us.

By using our website or enrolling in our courses, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Student’s name
• Parent/guardian’s name, where applicable
• Email address
• Phone/mobile number
• Billing and enrollment information
• Course or class selected
• Payment-related information
• Information submitted through contact, enquiry, registration, or other forms
• Any other information you choose to provide while communicating with Lango Achievers

We may also automatically collect limited technical information such as IP address, browser type, device information, pages visited, and website usage data for security, analytics, and website improvement.

2. How We Use Your Information

Lango Achievers may use the information collected to:

• Process course registrations and enrollments
• Provide French language classes and related educational services
• Process and confirm payments
• Communicate regarding classes, schedules, course updates, and enrollment
• Respond to enquiries and support requests
• Maintain student and course records
• Improve our website, courses, and services
• Prevent fraud, misuse, and unauthorized activity
• Comply with applicable legal and regulatory requirements

We will use your personal information only for legitimate business, educational, administrative, and legal purposes.

3. Payment Information

Payments made through our website may be processed by third-party payment gateway providers such as Razorpay or other payment service providers.

Lango Achievers does not intend to store complete credit/debit card numbers, CVV numbers, UPI PINs, banking passwords, or other sensitive payment authentication credentials on its own servers.

Payment information is handled by the applicable payment gateway according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember user preferences, understand website usage, and improve the user experience.

Cookies may also be used by third-party services such as analytics, payment, security, or embedded services.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Information

Lango Achievers does not sell or rent your personal information to third parties.

We may share necessary information with trusted third-party service providers where required to operate our website and provide our services, including:

• Payment gateway providers
• Website hosting and technical service providers
• Email or communication service providers
• Analytics and website performance services
• IT, security, and fraud-prevention service providers
• Professional advisors or authorities where legally required

Third parties may process information only as necessary to provide their respective services or comply with applicable legal obligations.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

7. Children’s Information

Our courses may be available to students who are minors. Where appropriate, enrollment and personal information may be provided by a parent or legal guardian.

Parents or guardians should ensure that information submitted on behalf of a minor is accurate and provided with the appropriate authority.

We do not knowingly use children’s personal information for purposes unrelated to providing our educational services.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Provide our educational and administrative services
• Maintain enrollment and payment records
• Meet accounting, tax, legal, and regulatory obligations
• Resolve disputes
• Prevent fraud and misuse
• Maintain legitimate business records

When information is no longer required, we may delete or securely dispose of it, subject to applicable legal requirements.

9. Your Rights

Subject to applicable laws, you may have the right to:

• Request access to personal information held by us
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally permissible
• Withdraw consent where processing is based on consent
• Raise concerns regarding the handling of your personal information

To make a privacy-related request, please contact us using the details provided below.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

Lango Achievers is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those services before providing personal information.

11. Marketing Communications

If you provide your contact details for enquiries, registration, or course-related communication, we may contact you regarding your enrollment, classes, services, or relevant updates.

Where required by applicable law, we will obtain appropriate consent before sending promotional communications. You may request to stop receiving promotional communications at any time.

12. Changes to This Privacy Policy

Lango Achievers may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised Effective Date.

We encourage you to review this Privacy Policy periodically.